Privacy Policy

Who We Are

HOLMENA is a digital agency based in Tunisia, at Carthage Innovation (EPT), Marsa, Tunisia. This policy applies to the website holmena.com and the services we offer.

What We Collect

We only collect information you choose to provide when using our contact or project request forms. Payment transactions are handled by a third-party payment provider, and we do not store your payment details on our servers.

• Your name
• Your email address
• Your phone number (optional)
• The content of your message or project request

Cookies & Local Storage

The site stores small amounts of data in your browser to remember your preferences. No advertising or tracking cookies are set before you give your consent.

• Language and theme preferences (stored in your browser)
• Your cookie consent choice
• Google Analytics — only after you click "Accept All". We use Consent Mode, so analytics stay blocked until you accept.
• Google Fonts may load font files when you visit

Third-Party Services

We rely on reputable third parties to operate the site and process requests. Each provider may only use your data for the purpose we engage them for.

• EmailJS — sends contact-form messages to our inbox
• Payment processor — processes payment transactions securely
• Google Analytics — aggregated usage statistics (only with your consent)
• Google Fonts — loads the site fonts
• Vercel — hosts the website

Legal Basis

We process personal data based on your consent (contact forms and analytics), the performance of a contract (services and payments), and our legitimate interest in operating and improving the site.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Ask us to correct inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Data portability
• Withdraw your consent at any time
• Lodge a complaint with your local data protection authority

Retention & Security

We keep form submissions only as long as needed to respond to you and to meet legal obligations. We use technical and organizational safeguards, including HTTPS encryption, to protect your data.

International Transfers

Some third-party services may process data in countries other than your own. Where the law requires it, transfers rely on recognized safeguards such as standard contractual clauses.

Changes to This Policy

We may update this policy from time to time. The latest version will always be published on this page, together with the date above.

Contact Us

If you have any questions about this policy or your personal data, contact us at contact@holmena.com or by phone at +216 20 416 914.